Refund Policy

Refund Policy for Store Pe Digital Store

Effective Date: [15-09-23]

Welcome to Store Pe, a digital store offering products through QR code-based transactions in India. We value your satisfaction and want to ensure that your shopping experience with us is enjoyable. This Refund Policy outlines our policies regarding refunds and returns. By using our services, you agree to abide by these policies. Please read them carefully.

1. Refund Eligibility

We offer refunds in the following circumstances:

1.1 Defective or Damaged Products: If the product you received is defective or damaged, you are eligible for a full refund.

1.2 Incorrect Product: If you receive the wrong product, you are eligible for a full refund.

1.3 Non-Delivery: If you do not receive your order within the specified delivery time frame and the issue cannot be resolved through tracking information, you are eligible for a refund.

2. Return Process

2.1 Reporting an Issue: To initiate a refund, please contact our customer support team at [Contact Information] within [number of days] days of receiving the product. Please provide your order number and details of the issue.

2.2 Return Authorization: Our customer support team will review your request and, if eligible, provide you with a return authorization and instructions on returning the product.

2.3 Return Shipping: You are responsible for shipping the product back to us in its original condition and packaging, unless instructed otherwise by our customer support team.

3. Refund Processing

3.1 Refund Amount: If your request for a refund is approved, you will receive a full refund of the purchase price, including any applicable taxes and shipping charges.

3.2 Refund Method: Refunds will be processed through the same payment method used for the original purchase. Please allow [number of days] days for the refund to be credited to your account.

4. Non-Refundable Items

The following items are non-refundable:

- Products that have been used or damaged due to misuse.

- Products with missing or damaged original packaging.

- Products returned without a valid reason or return authorization.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at - .

By using Store Pe, you agree to this Refund Policy. Please read and understand these terms before making a purchase on our digital store.

Last Updated: [15-09-23]